You buy minutes.
That’s the whole model.
No per-user licences. No feature tiers. No minimum term. One flat rate of $0.49 a minute, billed by the second, and a balance that rolls over when you don’t use it.
Put minutes in the balance.
Buy any amount once, or set your balance to top up automatically. Either way you are buying the same thing: minutes your agent can answer with.
Step two: Calls draw it down by the second.
A 43-second call costs 43 seconds. No per-call minimum, no rounding a 20-second wrong number up to a full minute, and nothing charged for a month when nobody called.
Step three: What you didn't use, you keep.
Leftover minutes roll into next month and stay usable for twelve months. A quiet January funds a busy February instead of evaporating on the first.
See what missed calls actually cost you.
On average, how many minutes do you think your business uses?
Buy minutes as you go.
No contracts, no feature tiers, and no monthly minimum. Top up whenever you want, and keep what you don’t spend.
Pay as you go
No commitmentBuy minutes when you want them, in any amount. Your agent answers until the balance runs out — no contract, no monthly minimum, and no charge in a month you never used it.
- Billed by the second, not rounded up per call
- Top up any amount, any time
- Unused minutes roll over for 12 months
- Cancel by simply not buying more
One flat rate for every call, billed by the second. Top up anytime — one number to remember.
Start with minutesUsage-based pricing without the usage-based surprise.
Metered billing earns a bad reputation honestly. The fix isn’t to hide the meter — it’s to give you the switches.
Set a hard ceiling
Cap how far past your included minutes a month can go. Hit the cap and new calls go to your voicemail greeting instead of quietly running up a bill.
Know before you run out
Alerts at 50%, 75%, 90% and 100% of your minutes, plus a separate low-balance warning — so a surprise is something you chose to ignore.
Top up automatically
Optionally have the balance refill itself when it drops below a threshold you set, by an amount you set. Off by default.
One balance, many locations
Run several businesses from one workspace and let them all draw on a single shared balance — or give any one of them its own, and switch either way without losing minutes.
Billing you can audit.
We never see your card
Payment details go straight to Stripe through their own hosted fields. Card numbers do not pass through, and are not stored on, any EarlyBird server.
Every minute is traceable
Each call writes one usage record against your balance, guarded so a network retry can't bill the same call twice. Your history shows what was charged and which call it came from.
Minutes are yours once bought
Minutes are added only after a payment settles, and they survive any account changes — you own the balance you already paid for.
Straight answers
Do I pay per user or per phone number?
Neither. Add as many teammates as you like at no extra cost. Minutes are the only thing metered.
What happens when my balance hits zero?
Calls fall back to your voicemail greeting rather than failing — callers still hear you, and the moment you top up the agent picks straight back up. You choose whether to top up manually or automatically.
Do my minutes expire?
Unused minutes roll over month to month and stay usable for twelve months from the day you bought them.
Am I locked in?
No. There's no term and no cancellation fee. Top up whenever you like — minutes already in your balance stay yours to spend.
How is a call measured?
By the second, from the moment the agent answers to the moment the call ends. A 43-second call costs 43 seconds; nothing is rounded up to a full minute.
Can several locations share one balance?
Yes. A workspace can hold one shared balance that every business draws from, or give a particular business its own. You can move a business between the two without losing minutes.