01
Sign up & create your workspace
Use your work email, invite teammates, and land on the dashboard home.
Number forwarding
Keep your numbers. Route every caller to EarlyBird.
Forwarding keeps your carrier in place. Once your workspace is active you can point calls at EarlyBird in minutes with no downtime.
02
Activate billing
Pick a plan that fits your volume. Billing unlocks the EarlyBird connect number.
03
Verify the connect number
Dashboard → Numbers → Forwarding. Place the short verification call so we know the destination is live.
04
Enable forwarding at your carrier
Update your carrier portal or dial *72 to route calls to the verified connect number.
05
Flip EarlyBird live
Test a call, then toggle EarlyBird as the receptionist. Analytics and transcripts start instantly.
Forwarding checklist
Gather these details before you hop into your carrier portal.
- Existing business number(s) your customers already call.
- Carrier portal login or forwarding codes (*72 / *73).
- The connect number surfaced after verification.
- A few minutes to place the verification and test calls.
Carrier quick reference
Wireless & VoIP
- AT&T, Verizon, T-Mobile, Spectrum: Features → Call Forwarding → add the connect number → save.
- RingCentral, Zoom Phone, Grasshopper: edit the main call handling rule and route to EarlyBird.
- Teams Phone, Dialpad, 8x8: update the auto-attendant or hunt group to forward to EarlyBird.
PBX / on-prem
- Desk phones: dial *72 + connect number to enable; *73 to disable.
- Legacy PBX: add a permanent forward or ask your carrier to apply it for you.
- Need SIP help? Open a support ticket from the dashboard and we’ll hop on a call.
After forwarding
What happens once calls hit EarlyBird
Forwarding is just the first step. Here’s what stays true once your agent picks up the phone.
- Keep your carrier account active — forwarding doesn’t move billing.
- Analytics, recordings, and transcripts appear in EarlyBird immediately.
- Add more connect numbers anytime for departments or after-hours routing.