Support Center
How can we help?
Our team is ready to help you get the most out of EarlyBird. Choose the best way to reach us below.
Email Support
Direct line to our engineering team for technical issues and account help.
support@oneearlybird.ai→
Documentation
Step-by-step guides for integrations, telephony setup, and AI configuration.
View Docs→
Live Chat
Chat with us directly from your dashboard for quick questions.
Open Dashboard→
Pro Tips for Faster Support
- 1
Include Call IDsIf you're reporting an issue with a specific call, grab the Call ID from your dashboard URL (e.g. /calls/CA123...) to help us trace it instantly.
- 2
Check Your ForwardingUnexpected silence? Verify your carrier hasn't dropped the call forwarding rule. It's the #1 reason for "missed" calls.
- 3
Invite Your TeamNeed help with billing or logs? Use the Settings page to invite teammates securely instead of sharing credentials.